Shipping & Returns
We offer a very generous 30 day 100% Satisfaction Guarantee from the original date of purchase. If you are not fully pleased with your product(s) or the product(s) is not quite what you needed, please contact us at any time during the 30 day return period by calling our customer service number. 317-414-3921
Once we receive your item for return or exchange, in new unopened condition, unless otherwise communicated and understood, we will issue a full refund less shipping charges (if applicable) or exchange within 24 hours.
If the item was received damaged or incomplete in any way, we will cover all return shipping fees and all original costs of replacement item shipping fees.
If you have any questions, please just let us know. We work very hard to please all of our customers and we will do everything in our power to make your purchase from Creative Reproductions 2 Scale; "the best"!
All purchases from our website ship in 1 - 3 business days! If there will be any delay in processing your order, you will be notified by e-mail. Any Back Ordered or item requiring more time and you will be notified by e-mail.
Most orders that are shipped within the USA arrive within 2-3 business days from the date of shipment.
Most orders that are shipped overseas take between 10-17 business days to arrive.
Occasionally orders shipped overseas can take as long as 40 business days to arrive!
All efforts to convince the United States Postal Service to deliver to our customers faster have failed so far...